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Elicitation plays a crucial role in business analysis as it refers to the process of gathering requirements and understanding stakeholder needs. This technique is essential for ensuring that the final product or solution aligns with what stakeholders truly want and need. Through various elicitation methods, such as interviews, surveys, workshops, and observations, a business analyst is able to uncover not only explicit requirements but also implicit needs that stakeholders may not initially articulate. Effective elicitation helps to facilitate communication, clarify expectations, and ensure that all relevant voices are heard in the requirements-gathering phase, ultimately leading to a more successful project outcome.

Understanding stakeholder needs is critical to minimize the risk of project failures or rework later on, making this technique foundational in the business analysis field. By thoroughly eliciting information from stakeholders, analysts can create a clear and comprehensive requirements document that serves as a roadmap throughout the project lifecycle.